Job Overview

Boardwalk Business Group is searching on behalf of our small, well-established client in South Yarmouth, MA.  If you combine strong Customer Service skills with solid account management and administrative abilities, and a positive, high-energy personality, the role of Customer Account Representative could be your ideal opportunity. You will:

  • Play a key role in maintaining the flow within the showroom including answering general customer inquiries, estimating orders, and demonstrating how to use a product
  • Make an impact by providing excellent customer service while scheduling client appointments, gathering specification for new orders, and addressing any questions or concerns
  • Enjoy a friendly, upbeat environment and supportive culture of a company that appreciates its employees and provides work/life balance

To be a strong fit for our Customer Account Representative opportunity, you will have:

  • 3 plus years of account management or customer service experience
  • Experience scheduling appointments, client visits or service needs
  • Strong computer skills including intermediate-level or higher proficiency with:
    – QuickBooks
    – Microsoft Office Suite programs, specifically Excel, Word, and Outlook
    – CRM experience is a strong plus
  • Basic bookkeeping procedures and principals
  • Understanding of gathering specifications and estimating
  • Retail or customer-facing industry experience a plus

In addition, success will require the following core competencies and characteristics:

  • Well organized with strong attention to detail
  • Strong interpersonal, verbal, and written communication skills
  • Unwavering integrity with a commitment to excellence and high standards
  • The ability to work independently and as a strong team member
  • Professionalism combined with a positive, upbeat personality
  • Flexibility to wear multiple hats, sometimes working beyond your job description, with the ability to learn and adapt in a changing environment
  • Dependability, reliability, and punctuality

Our client is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

About Boardwalk Business Group

Boardwalk Business Group is searching on behalf of our small, well-established client in South Yarmouth, MA.